Terms
These terms describe how Sick handles website inquiries, product discussions, documentation requests, and service communication. They are written for business users who may be evaluating sensors, transmitters, encoders, environmental instruments, or related support services. A website inquiry does not create a purchase order, supply obligation, calibration commitment, or field-service appointment until both parties confirm scope, commercial terms, and delivery conditions in writing.
Product information on this website is provided for planning and discussion. Selection still depends on application details such as measured variable, range, mounting condition, output signal, enclosure, environmental exposure, approval region, and the evidence required by the operating site. Users are responsible for checking that any product or service proposal is suitable for their process, safety rules, maintenance policy, and regulatory environment before installation or operation.
Quotations, lead times, calibration statements, and documentation packages may depend on information supplied by the requester. If information is incomplete, Sick may ask for photos, model references, wiring details, process conditions, or site requirements before issuing a recommendation. Any drawings, images, prompt-based placeholders, or examples on the website are illustrative and should not be treated as certified installation instructions.
Service communication may include suggested next steps, replacement options, or documentation pathways, but those messages do not replace a site safety review or a formal engineering approval. A user who receives a recommendation should compare it with the installed equipment, plant procedures, regulatory obligations, and any requirements from the machine builder or process owner. Sick may decline or pause a request when the available information is not enough to make a responsible technical recommendation.
Users agree not to misuse the website, submit false contact information, interfere with platform security, or attempt to extract non-public data. Content, layout, and brand materials remain protected by applicable intellectual property rules. Links to blog posts, policies, and product pages are offered for convenience and may change as the site is updated. Continued use of the website after changes means the updated terms apply to later interactions.